Linux and Windows 7/8
Linux
Our Linux version is an Ubuntu Snap. On other flavours of Linux, such as Mint, Fedora, etc, it might not install and run smoothly. If this is your experience, and you can’t get it working we recommend trying VirtualBox to set up a virtual Ubuntu environment. Getting the USB passthrough working in VirtualBox may require adding the user to the vboxusers group, then doing a full reboot.
In Fedora 40 /etc/fedora-release is linked to /usr/lib/fedora-release. The kaffelogic-studio snap filesystem doesn't have /usr/lib/fedora-release. So it fails to load properly. At least one user has been able to work around the problem by copying /usr/lib/fedora-release to /etc/fedora-release. This will likely break if the relevant package is updated (necessitating a re-copy).
Windows 7/8
Kaffelogic roasters use the USB serial interface. If you are using Windows 7 or 8, you will need to tell Windows to use the appropriate built-in driver. (Windows 10 installs the correct driver automatically.)
We recommend Zadig (https://zadig.akeo.ie/ ) for this.
Download and run Zadig.
Select Board CDC (Interface 0) from the drop-down box. Select USB Serial (CDC) as the driver.
Then click Install Driver. A serial port will be assigned when the installation is complete.
After this you should be able to connect to your roaster.
Be careful using Zadig because you do not want to affect any other drivers on your computer.