{"xsrfToken":"1e1b710d-1ade-416b-a117-d8d297cd1358_3b3d21ca374a5a24ab32d59109cbe16e99bff14d_lout","branding":{"id":"1","key":"cs","name":"Kaffelogic Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e46b17c4-9e7c-48a7-b11e-5926e3fc151c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZGViMmIwNi05MjlmLTQxNTktYTMxMS03ODE5MmFlYjBkZTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU0NmIxN2M0LTllN2MtNDhhNy1iMTFlLTU5MjZlM2ZjMTUxYyI6WyJyZWFkIl19LCJleHAiOjE2Nzk0MDQ5OTMsIm5iZiI6MTY3OTQwNDM5M30.yJ6cWr5mGho578ZQUDDqaELyF3McVnC0BJ3wR8YSRjs&client=1deb2b06-929f-4159-a311-78192aeb0de2&mode=fit","logoId":"e46b17c4-9e7c-48a7-b11e-5926e3fc151c","isLogoAvailable":true,"helpCenterTitle":"Welcome to Kaffelogic Support ","sharedPortalName":"Kaffelogic Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Kaffelogic Support ","sharedPortalName":"Kaffelogic Support","localeDisplayName":"English (United States)"},"zh-CN":{"localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#90959a","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"cs","projectId":10003,"serviceDeskId":1,"name":"Kaffelogic Help Desk","description":"<p>Welcome! You can raise a request for help using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"21","name":"Inquiry","descriptionHtml":"","callToAction":"Inquiry","introHtml":"<p>A request for product information or a question about purchasing.</p>","icon":10491,"iconUrl":"https://kaffelogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10492,"iconUrl":"https://kaffelogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[1],"key":""},{"id":"2","name":"Sales and shipping questions","descriptionHtml":"","callToAction":"Sales and shipping questions","introHtml":"<p>Choose this if you have questions about sales, orders, or shipping.</p>","icon":10536,"iconUrl":"https://kaffelogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"22","name":"Technical support - advice or help","descriptionHtml":"","callToAction":"Technical support - advice or help","introHtml":"<p>I want advice or help with using my roaster.</p>","icon":10482,"iconUrl":"https://kaffelogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[1],"key":""},{"id":"1","name":"Technical support - fault","descriptionHtml":"","callToAction":"Technical support - fault","introHtml":"<p>My roaster has developed a fault, or there is a fault with Kaffelogic Studio.</p>","icon":10520,"iconUrl":"https://kaffelogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://kaffelogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[21,2,22,1,4]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Kaffelogic Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kaffelogic","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1e1b710d-1ade-416b-a117-d8d297cd1358_3b3d21ca374a5a24ab32d59109cbe16e99bff14d_lout","baseUrl":"https://kaffelogic.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1deb2b06-929f-4159-a311-78192aeb0de2","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}